Frequently Asked Questions
Straightforward answers on planning, programmes, Helifix work and how we deliver across West London.
1. How long does a typical house extension take?
Timelines depend on size, structure and permissions. After the site visit we provide a clear programme covering design, approvals and build duration so you know what to expect.
2. Do you handle planning and building regulations?
Yes. We support planning applications where required and manage building control compliance, structural calculations and inspections as part of the project.
3. Are you Helifix approved for crack repair?
Yes. Total Build is a Helifix approved installer for crack stitching and masonry repair, delivering lasting structural solutions across West London.
4. Will I have a dedicated project manager?
Every project has a dedicated project manager as your single point of contact — from quotation through construction to snagging and handover.
5. How do your quotations work?
We provide detailed, transparent quotations so you understand labour, materials and provisional items before work begins. No vague lump sums.
6. Which areas do you cover?
We specialise in West London including Ealing, Harrow, Ruislip, Stanmore and surrounding neighbourhoods.
7. Do you offer free quotes?
Yes — contact us for a free, no-obligation consultation and quotation.
8. Will my home be protected during works?
We use dust sheets, temporary protection and clear site protocols to keep your home tidy and secure.